Policies

Pricing Disclaimer

Our current formulation and styles are customized for each client’s specific hair needs. Due to this, prices may vary. For a more accurate price estimation, feel free to book a consultation with one of our stylists!

All pricing is subject to consultation. Prices may be changed at any time without further notice. We reserve the right to change our products’ and services’ prices at any time without further notice

Cancellation Policy

Each client’s appointment is important to us. We want to give your service the time and attention it deserves. As a result, we respectfully request for you to give us a CALL at least 24 hours before your appointment time if you need to cancel or make changes. Failing to give 24-hour notice will result in a 50% charge. Any no-shows will be charged 100% of their service amount.

Arrivals

We want to make sure that all our clients have the opportunity to receive services. We understand that sometimes life is unpredictable, and so we allow for a 15 minute grace period for late arrival in case you are unexpectedly delayed. If you think you are going to be late, please call us so that we can adjust our schedule. Please understand that if you are repeatedly late, we will charge 50% of the service amount and require that you rebook your appointment.

Returns/Refunds

212 Salon, Spa & Barbershop follows a “No Refund” Practice. In the unlikely circumstance that the service delivered has not been up to your satisfaction, please send your complaint on info@212salonspabarber.com. For “Returns & Exchanges”, we accept damaged, un-opened and unused products for exchange (no refund) with a valid bill within 7 days of the bill date.

Gift Cards/Vouchers

Our Gift Cards are available for all treatments and products, are non-refundable and must be produced at the time of use. Gift Cards cannot be exchanged for cash and cannot be exchanged with any other offer being run at 212 Salon, Spa & Barbershop. We also cannot accept liability for lost gift cards.